| Some things to consider when reviewing your purchase: - If you respond yes, declined transactions will stay declined. After responding, try your card again.
- To cancel a legitimate purchase, contact the merchant directly.
- A pre-authorization can differ from your transaction amount because merchants (typically gas stations) estimate your amount (usually $1–$100) before the transaction is complete.
If you’ve already resolved this, you can ignore this email or sign in to your account to check out the details. To speak to a customer representative in Spanish, please call us at the number on the back of your card. / Para hablar con un representante de servicio al cliente en español, por favor llámanos al número que aparece en el reverso de tu tarjeta. |
